Shipping & Returns

Shipping and handling


Deliveries of the ordered goods made with DHL. So you can be sure that the supply is always arrives on time.





Shipping charges for postage, packaging and insurance charge a flat rate:

Order value Germany
To 50 €uro = 4.90 €uro
From 50 €uro = 0.00 €uro

Order value Europe
€uro from 0 = 17.00 €uro

Order value USA
€uro from 0 = 39.00 €uro


We have no minimum order value, dropping supplies to be. With a cash on delivery, cash on delivery fees in the amount of 4.00 euros, and the transmission charge of Deutsche Post added.

Stock will be made within 24 hours after receipt of order or money sent. If your desired item is not in stock, can you with a delivery time of about 7 to 10 days. If this time by delays on the part of manufacturers extend, we will inform you immediately of course.

About the status of your order you get a message automatically sent by e-mail.

Our products are subject to continuous quality control. In other words, supplies, which we arrive, are tested by our employees, and then only in the dispatch. Have you yet again a problem with a defective, in spite of all the care dispatched goods, want a return to request or to place an order by phone, please contact our dispatch center at Telelephone 0049-3834-509615  from Monday to Saturday in the time from 11.00 am to 20.00 pm. For technical inquiries about our products, please use our contact form. Our support is available around the clock.